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Vishal Khandelwal

BookWorm: One Small Step Can Change Your Life: The Kaizen Way

April 8, 2015

Great perspectives on a book that teaches why it all starts with one belief, one thought, one word, one action, one habit, one value, and one step at a time.

Think of the last time you set out to bring about a major change in your life – like losing weight, starting a new project or business, learning how to invest on your own, starting an exercise regime, learning to break an addiction, or building a new relationship.

What did you feel? Exhaustion? Excitement? Fear?

Most people, when faced with change, get so overwhelmed with the perceived enormity of the work required to bring the change that they either don’t get started or give up very early. But there is an alternate way to circumvent our brain’s resistance. The book I am talking about here presents an idea that creates a backdoor entry, a kind of hack for your brain.

This is a small but amazing book written by Dr. Robert Maurer. It was recommended by Prof Sanjay Bakshi in his interview with Safal Niveshak in 2012. The big idea discussed in this book is of Kaizen, which is Japanese for “taking small steps to continual improvement”.

I can almost hear your mumbling, “Another big fancy jargon”. But let me assure you that Kaizen works and I am not telling you this just because I read the book. It’s a powerful idea.
[Read more…] about BookWorm: One Small Step Can Change Your Life: The Kaizen Way

Behaviouronomics: Cognitive Dissonance

April 5, 2015

Read about the feeling of psychological discomfort that’s produced by the combined presence of two thoughts that do not follow from one another, and how to overcome such situations.

I am sure many of you have heard the famous Aesop’s fable about the fox and the grapes. If not, here’s the story. A fox sees some high-hanging grapes and wishes to eat them. When it is unable to think of a way to reach them, it decides that the grapes are probably not worth eating, with the justification the grapes probably are not ripe or that they are sour (hence the common phrase ‘sour grapes’).

Every time I hear this story, I laugh at the delusional fox. However, I rarely imagine that a similar fox is inside me also. The fable is a classic illustration of what psychologists call Cognitive Dissonance.

Let’s see what the formal definition of Cognitive Dissonance says –

The feeling of psychological discomfort produced by the combined presence of two thoughts that do not follow from one another. The greater the discomfort, the greater the desire to reduce the dissonance of the two cognitive elements. Dissonance theory suggests that if individuals act in ways that contradict their beliefs, then they typically will change their beliefs to align with their actions.

This is a behavioural bias which evolution has wired into the human brain. In the ancient hunter-gatherer environment, if a man saw something vague it was important for him to get rid of the doubt (whether it was a harmless rabbit or a dangerous panther) immediately. A quick decision was essential for survival. This quality gave an evolutionary advantage to human beings.

But evolution is a slow process and it hasn’t caught up with the rapid changes in our environment. In the modern world, there are hardly any such life threatening situations, but the brain’s hard wiring hasn’t changed much in last few thousand years. So we continue to take decisions under the influence of these psychological reflexes.

One of the best examples of cognitive dissonance that you can see around is people who continue to smoke even after being aware of the harmful effects of smoking. How do they deal with this conflict between what they know and how they act?
[Read more…] about Behaviouronomics: Cognitive Dissonance

Spotlight: Reasonable Expectations

April 3, 2015

Unreasonable expectations cause most people to make terrible mistakes when it comes to stock market investing. We share varied thoughts on what makes for reasonable expectations

What do we want out of life? To be healthy, happy with our families, in our work, etc? What interferes with this? Isn’t it often emotions like fear, anger, worry, disappointment, stress, and sadness caused by problems, mistakes, losses, and unreasonable expectations?

Well, that last one – unreasonable expectations – is what causes most people to make terrible mistakes when it comes to stock market investing.

Consider the period of January 2006 when Google announced its financial results for the final quarter of 2005. While the company reported a sales growth of a whopping 97%, its net profit had surged by 82% over the same quarter of previous year.

Now, you would consider this to be a magnificent quarter, right? Well, investors in Google didn’t! As a reaction to these phenomenal figures, Google’s stock tumbled 16% in a matter of second. Trading in the stock had to be interrupted. When it resumed, the stock plunged another 15%. Absolute panic!

Let’s now head to April 2003, when Infosys had announced its fourth quarter and full year results for FY03. I still remember that day, because I was just a week into my new job as a stock market analyst, and was in charge of handling the software sector, and thus Infosys came under my coverage.

The company had just announced its result for the quarter and full-year ended March 2003. For the full-year, it had recorded 39% and 19% growth in sales and net profit respectively. Now you would imagine that these were pretty good growth numbers, right? I did too. But to my horror, the stock crashed by 37% over the next two days.

Imagine losing one-third of your capital in a span of two days. How would you feel? While I was not an investor in Infosys then, but being new to the stock markets, and in charge of research on Infosys, I was utterly confused, and at the same time, scared seeing such a sharp fall in the stock price.
“What’s wrong with the markets?” I asked my senior colleague. “Infosys has reported such a good result, so why has its stock been punished so badly?”
[Read more…] about Spotlight: Reasonable Expectations

Industry Scan: Airlines

March 31, 2015

We analyse the Airline industry and bring forth the reasons why despite some bright spots, it has been a gruesome
play as far as investors are concerned.

Ever since the invention of the airplane, the industry has been one of the world’s most eye-catching. The appeal of global air travel has always drawn capital to the industry. So finding money has never been the problem – making consistent profits has always been the challenge.

The industry is much better known for losing money than for making it. When trying to understand what’s wrong with airlines, it’s important to remember that the industry is:

Airlines, globally, has never been a profitable business. In fact, when someone once asked Sir Richard Branson, the much-acclaimed chief of Virgin Airlines, how to become a millionaire, he replied, “That’s easy. First you become a billionaire and then you buy an airline.”

Here is what Warren Buffett wrote in his annual letter to Berkshire Hathaway shareholders in 2007:

The worst sort of business is one that grows rapidly, requires significant capital to engender the growth, and then earns little or no money. Think airlines. Here a durable competitive advantage has proven elusive ever since the days of the Wright Brothers. Indeed, if a farsighted capitalist had been present at Kitty Hawk, he would have done his successors a huge favour by shooting Orville down.

The airline industry’s demand for capital ever since that first flight has been insatiable. Investors have poured money into a bottomless pit, attracted by growth when they should have been repelled by it.

• Highly fixed capital intensive – Needs consistent inflow of money for expansion (an average airplane costs around US$ 200 million).
• Heavily dependent on economic cycles – Every bad phase is the worst phase.
• Hamstrung by volatile fuel costs – Can’t do without it.
• Selling what is essentially a commodity (airline seats) – No one has reasons to ask for a higher
price than competitors.
• A real bankruptcy risk – What we are seeing so often these days (Kingfisher, Spicejet, etc.).

This all adds up to create a pretty unattractive picture. Essentially, over the course of multiple economic cycles, these companies can’t earn more than their costs to operate. And as an investor, over many years, it is tough to make money holding onto airline stocks.

You can’t sleep peacefully at night if you are an investor in such stocks. Just a look at the financial performance of airline companies on the next page will tell you why these are such gruesome businesses.

Rs 100 invested in March 2005 is now worth…

As you can see from the three tables above – Jet Airways, Spicejet, and Indigo – you can notice that Indigo, which is not a listed company, has been an exception in the Indian airline industry, constantly churning out profits year after year. While not many details are available on the company’s operations, constant profits have been attributed to a combination of operational performance and financial engineering (sale-and-leaseback transactions). Even then, the company has not been completely immune to the ills of the airline industry (currency volatility, cut-throat competition and high jet fuel costs), and has seen a volatile earnings growth trajectory in the past three years. Profits, for instance, declined almost 60% YoY in FY14.

Airline: Porter’s Five Forces Analysis

1. Bargaining Power of Buyers

• Low switching costs for buyers.
• Few airline operators and thus the choices available to buyers are low.
• Overall, low bargaining power of buyers.

2. Bargaining Power of Suppliers

• Major suppliers are the airplane manufacturers, with the two biggest being Boeing and Airbus.
• Airline companies cannot easily switch suppliers, because having the same supplier supplying similar
kinds of planes with standardized components helps the former keep operational costs lower. Most airline
companies have long term contracts with their
suppliers.
• It is difficult to enter into plane manufacturing because of the capital and expertise needed. If a supplier, say, Boeing, in harmony with its peer Airbus changes the credit terms by even a small amount, it could mean a significant loss for airline firms.
• For airline manufacturers (suppliers), airline companies are the only source of income, and thus having a cordial relationship is extremely important.
• Overall, medium to low bargaining power of suppliers.

3. Threat of New Entrants

• Airlines industry is highly regulated, and any new player – even with deep pockets – cannot enter at will.

• Switching costs for customers, however, is low and thus a new player can gain market share by keeping costs and thus prices lower than competitors (though this is extremely difficult to do).
• Overall, low threat of new entrants.

4. Threat of Substitutes

• No real substitutes given the time saving benefit airline travel provides. But, for short distances, train and bus travel are substitutes.
• For long distances, often airlines are cheaper or at par with other modes.
• Airlines surpass all other forms of transportation when it comes to cost, convenience, and sometimes service.
• Overall, low threat from substitutes.

5. Rivalry among Existing Players

• Rivalry is intense in the airline industry, despite limited number of players.
• Fixed costs are extremely high in this industry, and thus airlines compete hard for customers to at least meet these costs.
• High fixed costs also makes exit from the industry extremely difficult
• While some players in India like Indigo have maintained market leadership, the overall market remains almost equally distributed largely because switching costs are low.
• Overall competitive rivalry is high and thus creates a threat.

As we see from the above analysis, the strongest forces in the airline industry is the rivalry or competition among existing firms and some power that suppliers have. The rivalry of existing players is high and this restricts new players. Plus, capital requirements are huge and constant.

In his 2007 letter to shareholders, Warren Buffett wrote that a durable competitive advantage in the airline industry “has proven elusive ever since the days of the Wright Brothers.”

“Indeed, if a farsighted capitalist had been present at Kitty Hawk, he would have done his successors a huge favor by shooting Orville down,” he joked. “The airline industry’s demand for capital ever since that first flight has been insatiable. Investors have poured money into a bottomless pit.”

The Checklist Manifesto by Atul Gawande

March 30, 2015

If you are familiar with the terms ‘value investing’ and ‘behavioural biases’ then chances are that you have heard about ‘checklists’ too. The idea of checklist has been made popular in recent times by Dr. Atul Gawande.

A surgeon by profession, Dr. Gawande is also a prolific writer and deep thinker. He is a staff writer at ‘The New Yorker’. Charlie Munger was so impressed with one of his article that he mailed him a $20,000 cheque as a thank you.

[Update: Dr. Gawande was recently appointed as the CEO of a healthcare venture formed by Amazon, J.P. Morgan and Berkshire Hathaway.]

[Read more…] about The Checklist Manifesto by Atul Gawande

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